One of the first..
One of the very first customers to move to Receta was a company we would consider to be "typical" when identifying a business who would benefit from using the system.
This particular company were using an off‑the‑shelf generic on‑site MRP installation which they found difficult to manage the basics. It lacked focus on the Food Supplement Industry, meaning staff had to manage additional processes via spreadsheets, word documents and stacks of paperwork.
Some processes were so singular that if a key staff member left or was absent, it was difficult to maintain operations unhindered. Data fragmentation was a serious problem — and managing orders, formulations and stock levels required huge amounts of time and effort.
So what was the tipping point?
Managing a single production job end‑to‑end was so labour‑intensive it led to errors. Without a centralised system, staff lacked confidence and relied on bundles of paperwork accompanying every job to avoid mistakes.
Why was that setup a problem?
Staff efficiency for order management was poor. By reducing paperwork, removing standalone processes, and bringing everything into a centralised system, the company calculated the cost of implementation would be offset by efficiency savings within three months.
How did the implementation work?
Since implementing Receta in early 2015, the company has gone from strength to strength. While success isn’t solely due to Receta, the platform freed staff from day‑to‑day firefighting, giving them time to proactively improve the business.
